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Corporate Communications
Posted by Karl | Posted in Tips | Posted on 30-08-2009
No matter what you are sending out of the door, a bill, a payment, a sales brochure or a letter to your best customer – you are on display and there is also an opportunity to promote yourself, your brand and your business. Just take a moment and think about the numerous ways in which customers, prospects and the general public are able to see your brand and you are quickly going to see where this is leading.
It is not just the obvious examples which spring to mind such as banners and sales leaflets but the less obvious ones which you should also consider – think about your logo and brand identity next time you give a PowerPoint presentation or a slide show at a seminar or meeting.
Logos
A logo does not need to be complicated, in fact, many small businesses make a serious mistake in trying to “over design” their logos and making them very complex – this loses the “concept” that a logo embodies and customers do not wish to see the devil in the detail – they want it front and center and as plain as day. Complex logos are also difficult to render well in the printing process and they do not replicate well when they are small, especially on a company letterhead or business card.
Stick to simple designs with few colors, use one color is you can and remember that not every printing process can utilize full-color printing.
Business Cards
Business cards are the most important marketing tool you have in the stationery package. The business card should be recognized as the company salesman that never sleeps and is usually the first point of contact anyone has with your company. This being the case it is very sad that so little time and thought is put into their design and production by most businesses – a humble black on white card is fine for ultra-low cost but it does nothing when it is in a draw full of the same black-and-white, same size cards.
This said, there are numerous ways you can differentiate your business cards – try using rounded corners or a different shape from the regular rectangle; color business cards are increasingly common and are not “unprofessional” while there is also kudos to be gained by using (and proclaiming) they are printed on recycled paper.
Letterheads, Compliment Slips and Envelopes
The best advice to follow here is simply to print a lot more of these than you initially thought you might need – it is far cheaper to do this than to return for a re-order and much more convenient. The difference in the bill is likely to be a small percentage of the total cost, so don’t skimp.
Needless to say, every time you communicate with a customer or prospect in particular, you should be ensuring that they are faced with your corporate identity or brand. Letters in particular, are used to convey serious messages which are unique to the recipient and your message is supported and enhanced by the letterhead design and layout as much as what you have to say. A well designed letterhead provides you with instant credibility so do not skimp on this.

